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Getting Started

How to link your phone/tablet scanning device

Set up your mobile device to scan customer loyalty cards with the Scanaroo app.

Before you start

You'll need:

A smartphone or tablet (iOS or Android)
The Scanaroo app installed on your device
Access to your Keeperoo admin dashboard
Camera permissions enabled

Step-by-step guide

Step 1: Generate a Device QR Code

Log into your Keeperoo admin dashboard
Navigate to Settings → Devices
Click Add New Device
Enter a name for your device (e.g., "Front Counter iPad")
Set a 4-6 digit PIN for device security
Click Generate QR Code

Step 2: Download and Open Scanaroo

Download the Scanaroo app from the App Store or Google Play
Open the app on your device
Grant camera permissions when prompted
You should see a "No Device Paired" screen

Step 3: Scan the QR Code

Tap Scan QR Code in the Scanaroo app
Point your camera at the QR code on your admin screen
The app will automatically detect and scan the code
Enter the PIN you created in Step 1
Tap Pair Device

Step 4: Verify Connection

You should see your business name and device info in the app
The status should show "Connected"
In your admin dashboard, the device should appear as "Online"
Test scanning a loyalty card to ensure everything works

Troubleshooting

QR code won't scan?

Ensure your camera has permission to access the camera
Clean your camera lens
Make sure there's adequate lighting
Try holding the device further away or closer to the screen

PIN not working?

Double-check the PIN in your admin dashboard
Make sure you're entering numbers only (no spaces or characters)
Try generating a new QR code with a different PIN

What's next?

Now that your device is connected, you're ready to start using it! Here are some helpful next steps:

How to publish your first digital loyalty card How to stamp your customers cards