Keeperoo Academy

Master the art of customer loyalty. Learn how to create, manage, and grow successful loyalty programs that keep customers coming back.

12 guides

How-to Guides

Step-by-step guides to help you get the most out of Keeperoo

Getting Started

How to link your phone or tablet as a scanning device

Pair the free Scanaroo app so staff can stamp cards at the till

Essential

How to publish your first digital loyalty card

Design a stamp card and publish it to Apple and Google Wallet

Daily Use

How to stamp your customers’ cards

Scan, add stamps and redeem rewards in Scanaroo

Growth

How to promote your new card

Where to put your QR code, what staff say, and how to share the link

Marketing

How to export your customer list

Download your customers as Excel or CSV and import them into Mailchimp, Klaviyo or anything else

Marketing

How to create and copy an email template

Build an email with your logo and customer fields, then duplicate it for your next sale or newsletter

Marketing

How to send a targeted email

Pick customers by last visit, store and loyalty, and send them an offer that fits

Customer Care

The customer portal

What customers can do themselves, and what the emails Keeperoo sends them look like

Compliance

Marketing consent

What consent means, why the law asks for it, and the short list of things you need to do

Best practices and case studies

What the research and the big programs say about running a loyalty card people actually finish

Best Practices

What makes a successful loyalty program

The reachable goal, the costed reward and the sentence staff can repeat — and the research behind each

Case Studies

The biggest loyalty program successes

Tesco, Starbucks, Sephora, Amazon, Flybuys and Mecca: what each did, and what a small business can copy

Strategy

Building customer engagement

Spot who is drifting, fix the never-stamped leak, and measure the numbers that can actually go down

Give your regulars a reason to come back sooner.

A card in their phone, stamps they can see, and a reward worth walking back for. Choose your stamps, choose your reward, print the QR code — you can be live before your next shift.

Book a free callSee a demo card

Set up with you on a 30-minute call · First month free · Then $35 a month · No lock-in contract